NORTH YORKSHIRE COUNTY COUNCIL

 

CORPORATE & PARTNERSHIPS OVERVIEW AND SCRUTINY COMMITTEE

 

6 June 2022

 

NYCC CORPORATE RISK REGISTER

 

Report of the Corporate Director – Strategic Resources

 

 

1.0       PURPOSE OF THE REPORT

 

1.1         To receive details of the most recent Corporate Risk Register.

 

 

2.0       BACKGROUND

 

2.1      The Corporate Risk Register (CRR) is fully reviewed every year and updated by the Chief Executive and Management Board in October/November.  An interim review is then carried out in April/May.

 

2.2      Following the updates, the Audit Committee receive an annual report in December to review the CRR and assess the effectiveness of the Authority’s risk management arrangements, and progress on the implementation of risk management throughout the Authority.

 

 

 

3.0       CORPORATE RISK REGISTER

 

3.1       The Corporate Risk Register (CRR) is fully reviewed every year and updated by the Chief Executive and Management Board in October/November.  An interim review is also carried out in April/May.  It has been challenging again this year to sustain the usual timetable for reviewing and updating all risk registers.  This is due to other priorities relating to the ongoing impact of the Coronavirus.  As the Coronavirus continues to have an impact on all services delivered by the County Council, this impact continues to weave its way through all the risks where appropriate.

 

3.2       Since the last report to this Committee in March 2020, 4 reviews and updates of the Corporate Risk Register have been carried out. There have been changes made at all reviews – see attached at Appendix A.  The updates involved reviewing the risks, risk controls, risk reductions and risk rankings that had been identified for each of the risks and making amendments to the Register where necessary. 

           

3.3       To assist Members interpret Appendix A

 

Ø  Risks are identified by Management Board during a prep meeting and further discussion

Ø  Each risk has then to be ranked based on the following:

 

·         existing risk controls in place

·         probability of the risk occurring (based on existing controls)

·         impact of the risk occurring (based on existing controls)

·         further risk controls which may reduce current probability or impact

 

Ø  The prioritisation system follows a fairly traditional risk evaluation approach in that the probability and severity of risks is measured using High, Medium and Low categories

 

Ø  However, to facilitate the assessment of the severity of each risk this is done in relation to 4 distinct impact areas:-

 

·        failure to meet key service objectives and standards – reflecting current service plans

·         financial impact

·         service delivery

·         loss of image or reputation

As each risk is ranked with reference to current controls and then future controls, the risk prioritisation system can compute a “score” in the range of 1 to 5

·         1 and 2 being a ‘red’ risk

·         3 and 4 being an ‘amber’ risk and

·         5 being a ‘green’ risk

 

3.4       The significant amendments that were made to the Register since March 2020 are as follows:

 

New or Significantly Changed risks

 

·         Care Market and Workforce Pressures – although this risk has not significantly changed as it has always been a high risk, it has added further emphasis on the workforce pressures in adult social care.

·         Local Government Reorganisation – this risk has been added and changed to reflect the developments in local government reorganisation in North Yorkshire.  This risk will continue to be developed as time moves forward.

 

 

Deleted risks

·         Ending of EU Exit Transition Arrangements – this risk has been taken off the corporate level and is now dealt with through existing risks within Directorates, particularly Health and Adult Services and recruitment in adult social care.

·         Beyond 2020 Change Programme – this risk continues to appear on the Directorate risk register and has been renamed the Transformation Programme.  Although it doesn’t appear on this Register, there is reference to it in the LGR risk as an action, as NYCC continues to review and transform operational service requirements where appropriate in order to maximise efficiency.

 

 

With regard to the remaining risks, the Safeguarding Arrangements risk has increased in the 2nd ranking.  This is to reflect the workforce pressures particularly in Adult Social Care.  The rankings of all the remaining risks stayed the same (as shown on the summary in the left hand column of Appendix A).  Please see the table at the bottom of Appendix A for an explanation of the left hand column.

 

 

4.0       LINKS BETWEEN CORPORATE AND DIRECTORATE RISK REGISTERS

 

4.1      As indicated previously, the Corporate Risk Register is the culmination of the identification of key significant risks that are identified at Directorate and Service levels.  For information and out of interest, an exercise is carried out to identify the links between Directorate Risk Registers and the Corporate Risk Register.  Please find attached a diagram showing these links at Appendix B

 

 

 

6.0       RECOMMENDATIONS

 

That the Committee:

 

(i)      notes the updated Corporate Risk Register (Appendix A) and the links between Directorate Risk Registers and the Corporate Risk Register (Appendix B).

 

 

GARY FIELDING

Corporate Director – Strategic Resources

 

County Hall, Northallerton

 

May 2022

 

 

Author of report:  Fiona Sowerby, Head of Insurance and Risk Management

Tel  01609 532400

 



Identity

Person

Classification

Fallback Plan

Change

Risk Title

Risk Description

Risk Owner

Risk Manager

Pre

RR

Post

FBPlan

Action Manager

Prob

Obj

Fin

Serv

Rep

Cat

RRs

Next Action

Prob

Obj

Fin

Serv

Rep

Cat

- new -

20/194 - Major Failure due to Quality and/or Economic Issues in the Care Market and Workforce Pressures

Major failure of provider/key providers results in the Directorate being unable to meet the needs of people who use services. This could be caused by economic performance or resource capacity including recruitment and retention. The impact could include loss of trust in the Care Market, increased budgetary implications and issues of service user safety.

Chief Exec

CD HAS

H

M

H

M

H

1

13

31/12/2021

H

M

H

M

H

1

Y

CD HAS

tu

20/187 - Information Governance and Security

Ineffective information governance arrangements lead to unacceptable levels of unauthorised disclosure of personal and sensitive data, poor quality or delayed responses to FoI requests, and inability to locate key data upon which the Council relies resulting in loss of reputation, poor decision making, fine, etc (including Brierley Group companies) Failure to put in place the appropriate cyber security arrangements could potentially lead to data breach, loss of data, loss of systems, loss of reputation

Chief Exec

CD SR

H

M

M

M

H

1

12

31/12/2021

H

L

M

L

M

2

Y

CD SR

tu

20/1 - Funding Challenges

Inadequate funding available to the County Council to discharge its statutory responsibilities and to meet public expectation for the medium term resulting in legal challenge, unbalanced budget and public dissatisfaction

Chief Exec

CD SR

H

H

H

H

H

1

12

31/07/2022

M

H

H

M

M

2

Y

All Mgt Board

tu

20/245 - Recovery from Coronavirus

Failure to lead an effective recovery from the outbreak of Coronavirus in North Yorkshire resulting in adverse impact on the health and wellbeing of residents and staff, long term damage to the local economy and financial position of the council, and inadequate arrangements for the education of children and young people

Chief Exec

CSD AD PPC

H

M

H

M

H

1

9

31/08/2022

M

M

H

M

H

2

Y

Chief Exec

tu

20/236 - Opportunities for Devolution and Growth in North Yorkshire

Failure to take advantage of Devolution opportunities and to deliver the ambition of Sustainable Economic Growth, through for example the delivery of the right housing and transport whilst protecting the outstanding environment and heritage, resulting in reduced investment and impact on the growth and jobs, inability to recover from the impact of the Virus, attract, retain and grow businesses and raise living standards across North Yorkshire

Chief Exec

CD BES

H

M

H

H

H

1

12

31/03/2022

M

M

M

M

M

4

Y

CD BES Chief Exec

tu

20/47 - Partnership and Integration with the NHS

Failure to achieve the best outcomes from working jointly with NHS across the NYCC footprint, a negative impact on the customer experience and the possibility of fragmented care and poor outcomes

Chief Exec

CD HAS

M

M

H

M

M

2

10

31/03/2022

M

M

H

M

M

2

Y

CD HAS

p

20/189 - Safeguarding Arrangements

Failure to have a robust Safeguarding service in place results in risk to vulnerable children, adults and families and not protecting them from harm.

Chief Exec

CD HAS CD CYPS

M

H

M

M

H

2

17

31/12/2021

M

H

M

M

H

2

Y

CD CYPS CD HAS

tu

20/244 - Significant Incidents

Failure to plan, respond to and recover effectively from significant incidents in the community resulting in risk to life and limb, impact on statutory responsibilities, impact on financial stability and reputation

Chief Exec

Chief Exec

M

L

H

L

H

2

8

31/03/2022

L

L

H

L

M

3

Y

Chief Exec

- new -

20/247 - Local Government Reorganisation

Failure to transition effectively to the new North Yorkshire Council by 1 April 2023 and to successfully set out a road map for further transformation over the subsequent years resulting in risk of failing services on Day 1, reputational impacts, member dissatisfaction, reduced performance.

Chief Exec

Chief Exec

M

H

H

H

H

2

7

31/12/2021

L

H

H

H

H

3

Y

Chief Exec

 

Key

 

p

Risk Ranking has worsened since last review.

q

Risk Ranking has improved since last review

tu

Risk Ranking is same as last review

- new -

New or significantly altered risk

 

 


Phase 1 - Identification

Risk Number

20/194

Risk Title

20/194 - Major Failure due to Quality and/or Economic Issues in the Care Market and Workforce Pressures

Risk Owner

Chief Exec

Manager

CD HAS

Description

Major failure of provider/key providers results in the Directorate being unable to meet the needs of people who use services. This could be caused by economic performance or resource capacity including recruitment and retention. The impact could include loss of trust in the Care Market, increased budgetary implications and issues of service user safety.

Risk Group

Legislative

Risk Type

Phase 2 - Current Assessment

Current Control Measures

Regular review and monitoring of contracts in addition to close working relationship with corporate procurement colleagues. Quality Improvement Team now embedded into the service and continuing to work well. Market position statement created as an online tool to support commissioning and interventions into the market. Work underway to develop a quality pathway with enhanced market surveillance to ensure market oversight in line with The Care Act. Hardship process in place to enable financial assistance to the market where value for money and strategic need can be evidenced. Service Development function now created linked to locality working to identify market issues at an early stage and appropriate market support strategies are created. Ongoing rolling programme of audits by Veritau of individual suppliers. Initial business case approved for Intervention into Harrogate market. Enhanced care homes services in place during Coronavirus pandemic to provider wrap around support to the market.

Probability

H

Objectives

M

Financial

H

Services

M

Reputation

H

Category

1

Phase 3 - Risk Reduction Actions

Action Manager

Action by

Completed

Reduction

20/471 - Continue with regular engagement meetings with CQC locally and engage with CQCs national programme of identifying providers where there is significant risk of failure and mitigate the reimplementation of the CQC inspection regime

HAS AD PSD (DO)

Fri-30-Sep-22

Reduction

20/473 - Continue to engage in ADASS work to manage major problems occurring, such as financial issues in the care provider market and ensure robust contingency planning and to learn lessons from serious case reviews at a national level; more work being done to enhance regional ways of working; this continues with use of national capacity tracker and contingencies in place

HAS AD PSD (DO)

Fri-30-Sep-22

Reduction

20/474 - Continue to work with Veritau on audits of individual suppliers (rolling programme in place of focussed work in particular areas)

HAS AD PSD (DO)

HAS C&Q Ho Q&M

Fri-30-Sep-22

Reduction

20/538 - Develop a Quality Pathway, revising processes and procedure and incorporating best practice adopting a risk based / predictive approach; phase one to complete by Dec 2021

HAS AD ASC (RB)

Fri-31-Dec-21

Reduction

20/539 - Rewriting quality policies as part of Quality Pathway with input from Veritau as part of focussed review

HAS AD ASC (RB)

Fri-31-Dec-21

Reduction

20/542 - Consideration of market interventions, including development of a provider arm or a proposal to bring organisations together (initial business case approved for intervention into Harrogate market); both proposals approved by Mgt Board, formal Exec sign off being sought

HAS AD PSD (DO)

Fri-30-Sep-22

Reduction

20/798 - Promote careers in care through Make Care Matter campaigns and demonstrate potential for career progression and development

HAS HoHR

Fri-30-Sep-22

Reduction

20/799 - Continue to develop and implement the Make Care Matter campaign including a flexible approach to candidate need and availability, to ensure recruitment across the Sector encompassing ideas from people who have lived experience and operational staff (ongoing)

HAS AD ASC (CJK)

HAS AD ASC (RB)

HAS HoHR

Wed-31-Aug-22

Reduction

20/803 - Continue to embed the sustainability process established to identify providers at risk of failure due to issues around income viability

HAS AD PSD (DO)

Thu-31-Mar-22

Reduction

20/804 - Provision of training through Learning4Care to support the independent and voluntary sector with the ICG and providers

CYPS HoHR

Thu-31-Mar-22

Reduction

20/822 - Work with market development board to monitor and manage interventions in the care market

HAS AD PSD (DO)

Fri-30-Sep-22

Reduction

20/1188 - Monitor issues caused by the complex partner relationships, meetings and structures and raise at HASLT where appropriate - ongoing

HAS AD PSD (DO)

Fri-30-Sep-22

Reduction

20/1189 - Continuing, pro-active work (Make Care Matter, Recruitment Hub, consideration of agency options), to support the independent and voluntary sector with the ICG and providers

HAS HoHR

Fri-30-Sep-22

Phase 4 - Post Risk Reduction Assessment

Probability

H

Objectives

M

Financial

H

Services

M

Reputation

H

Category

1

Phase 5 - Fallback Plan

Action Manager

Fallback Plan

20/548 - Make people safe, crisis meeting, implement relevant steps, consultation with senior staff and relevant organisations (e.g. Police CQC). Effective communication to relevant parties, utilise established failure plan.

CD HAS


 

Phase 1 - Identification

Risk Number

20/187

Risk Title

20/187 - Information Governance and Security

Risk Owner

Chief Exec

Manager

CD SR

Description

Ineffective information governance arrangements lead to unacceptable levels of unauthorised disclosure of personal and sensitive data, poor quality or delayed responses to FoI requests, and inability to locate key data upon which the Council relies resulting in loss of reputation, poor decision making, fine, etc (including Brierley Group companies) Failure to put in place the appropriate cyber security arrangements could potentially lead to data breach, loss of data, loss of systems, loss of reputation

Risk Group

Legislative

Risk Type

CS 15/161

Phase 2 - Current Assessment

Current Control Measures

Information Governance Strategy including the associated Policy and Procedure Framework; CIGG Action Plan; data breach process; messages from senior management; on-line training; staff induction; Information Asset Owners identified; information asset registers regularly updated; Internal Data Governance team with an identified representative for each Directorate (replacing DIGCs); Veritau appointed as DPO; posters; intranet information; regular monitoring of electronic communication by T&C; series of unannounced security compliance visits by internal audit; Brierley Group companies’ information governance procedures in place;

FoI – controls include central monitoring of receipt and progress, regular review by Veritau and review of outstanding cases by the Chief Exec on a monthly basis; proactive monitoring of all data; terms of reference reviewed; Veritau investigate significant data breaches; CIGG consider reasons for data breaches and cascade lessons learned; secure physical storage and internal info transfer issues resolved; e learning training packages refreshed; Information Sharing Protocol in place;

SAR - controls include central monitoring of receipt and progress; refreshed Information Governance page on intranet; Information Governance risk register completed; Data Quality Improvement Action Plan agreed; DPIAs in place;

Cyber Security - application of all the features of the Information Security Management System (ISMS);cyber prevention tools are kept up to date; security team in place; Non NYCC Network Access Policy produced; e learning training packages refreshed; targeted phishing campaign; Directorates’ discussion on the potential outcome of a cyber-attack carried out; regular updates and awareness communications to staff;

Probability

H

Objectives

M

Financial

M

Services

M

Reputation

H

Category

1

Phase 3 - Risk Reduction Actions

Action Manager

Action by

Completed

Reduction

15/423 - Continue to emphasise personal responsibility of staff for all information in this area and consider disciplinary action in cases of data breaches

CD SR

CSD ACE BS

Wed-31-Aug-22

Reduction

15/424 - Continue to review information asset registers and target training where appropriate (ongoing) (Info Gov)

CSD SR AD T&C

Ho Int Audit

Wed-31-Aug-22

Reduction

15/426 - Continue to ensure individual information sharing agreements completed for each data sharing activity - (ongoing) (Info Gov)

Ho Int Audit

Wed-31-Aug-22

Reduction

15/431 - Continue to work within services in a prioritised order to ensure information (electronic and physical) is secure and transferred securely (ongoing) (linked to Microsoft 365 roll out)

CSD SR AD T&C

Wed-31-Aug-22

Reduction

15/433 - Put in place a system to ensure regular communications to staff to ensure good Information Governance including messages from Management Board and associated campaigns

CSD SR AD T&C

Wed-31-Aug-22

Reduction

15/611 - Ensure Data Protection risks are managed to comply with UK GDPR (ongoing)

CSD SR AD T&C

Wed-31-Aug-22

Reduction

15/612 - Data Quality Improvement - implement an action plan to address the Data Quality issues that are impacting on the accuracy of operational management information, performance reports, transparency publications and statutory returns (Info Gov)

CSD SR AD T&C

Fri-30-Sep-22

Reduction

15/613 - Documents and Record Management - implement the approach to document and records management and storage with the Council that encompasses both physical and electronic information (linked to Microsoft 365 roll out) (Info Gov)

CSD SR AD T&C

Wed-31-Aug-22

Reduction

15/636 - Review existing training and continue to develop and implement appropriate training relating to quality and security of information

CSD SR AD T&C

Ho Int Audit

Wed-31-Aug-22

Reduction

15/793 - Review impact on Veritau and audit days required and implement actions required (ongoing)

CD SR

Tue-31-Aug-22

Reduction

15/1105 - Review and revise Business Continuity Plans with Directorates to take into account actions required following a cyber-attack (Cyber Security)

CSD SR AD T&C

Thu-30-Jun-22

Reduction

15/1956 - Ensure information governance requirements are in place for wholly owned companies (review Information Governance Procedures in place for each of the Brierley Group companies to ensure they are up to date and fit for purpose)

CSD AD SR (VD)

Fri-31-Dec-21

Phase 4 - Post Risk Reduction Assessment

Probability

H

Objectives

L

Financial

M

Services

L

Reputation

M

Category

2

Phase 5 - Fallback Plan

Action Manager

Fallback Plan

15/514 - Review Action Plan and new technology and continue to raise awareness. Invite ICO to carry out an audit of NYCC IG systems

CD SR


 

Phase 1 - Identification

Risk Number

20/1

Risk Title

20/1 - Funding Challenges

Risk Owner

Chief Exec

Manager

CD SR

Description

Inadequate funding available to the County Council to discharge its statutory responsibilities and to meet public expectation for the medium term resulting in legal challenge, unbalanced budget and public dissatisfaction

Risk Group

Resources

Risk Type

Phase 2 - Current Assessment

Current Control Measures

Existing MTFS; Members Budget seminars; NY Transformation Programme & constituent elements including service reviews; review of the Transformation programme in Members seminars, Cabinet, and Overview and Scrutiny Committees where Directorate based; Transformation Programme Governance; modelling on implications of external funding levels (eg Spending Review Settlement); next phase of savings ideas generated; meetings with traded services’ managers completed; interim NYES business plan in place; sustainable additional social care funding; advocacy work including with MPs, CCN and professional networks; initial review of the 2021 SR Finance LGR board created of all 8 Councils to have appropriate oversight of 8 budgets in the prelude to LGR.

Probability

H

Objectives

H

Financial

H

Services

H

Reputation

H

Category

1

Phase 3 - Risk Reduction Actions

Action Manager

Action by

Completed

Reduction

15/721 - Ensure the Council takes advantage of available central government incentives such as grants and any potential funding is monitored, together with engagement in relevant consultations

CD SR

CSD ACE BS

CSD AD SR (VD)

Fri-31-Mar-23

Reduction

20/616 - Ensure active participation in professional networks and LG pressure groups (for example CCN and LGA) to shape activity in relation to advocacy (ongoing)

All Mgt Board

Fri-31-Mar-23

Reduction

20/617 - Continue to lobby MPs and Govt for additional funding particularly in relation to adults (including hospital discharge funding) and children’s social care, High Needs, Schools Capital and rural costs (ongoing)

CD HASCD SR

Fri-31-Mar-23

Reduction

20/618 - Sweep up Beyond 2020 Change Programme outstanding issues into Transformation Programme/LGR arrangements

All Mgt Board

Fri-31-Mar-23

Reduction

20/750 - Ensure regular monitoring at management board and CYPS Overview and scrutiny committee of financial challenges for schools to highlight the present financial position to ensure immediate and emerging challenges are addressed. (ongoing)

CD CYPS

CSD AD SR (HE)

Sun-31-Jul-22

Reduction

20/751 - Further develop plans to address significant overspending budgets including high needs/SEN; disabled children; CYPS pooled budgets (ongoing )

CSD AD SR (HE)

Sun-31-Jul-22

Reduction

20/796 - Lobby for fairer funding review, abolition of business rates retention, new funding for Covid pressures and part of longer term spending review

CD SR

Fri-31-Mar-23

Reduction

20/797 - Implement urgent additional measures in light of Covid – 19 pressures to restrict spending(hard nose review of reserves, no new spending initiatives)

All Mgt Board

Wed-31-Mar-21

Wed-31-Mar-21

Reduction

20/834 - Work with District Councils to address possible future service pressures going forward

CD SR

Fri-31-Mar-23

Reduction

20/835 - Ensure appropriate monitoring of Covid-19 spending pressures as we move out of the pandemic and Govt funding reduces

CD SR

Fri-31-Mar-23

Reduction

20/873 - Continue with Supply Chain Resilience Board in order to mitigate and manage supply chain pressures

CD SR

Fri-31-Mar-23

Reduction

20/1166 - Monitor and review any issues arising from “discharge to assess” requirements post Covid

CD HAS

Sun-31-Jul-22

Phase 4 - Post Risk Reduction Assessment

Probability

M

Objectives

H

Financial

H

Services

M

Reputation

M

Category

2

Phase 5 - Fallback Plan

Action Manager

Fallback Plan

20/504 - Further fundamental review in order to discharge statutory responsibilities

All Mgt Board


 

Phase 1 - Identification

Risk Number

20/245

Risk Title

20/245 - Recovery from Coronavirus

Risk Owner

Chief Exec

Manager

CSD AD PPC

Description

Failure to lead an effective recovery from the outbreak of Coronavirus in North Yorkshire resulting in adverse impact on the health and wellbeing of residents and staff, long term damage to the local economy and financial position of the council, and inadequate arrangements for the education of children and young people

Risk Group

Risk Type

Phase 2 - Current Assessment

Current Control Measures

Management Board focus and timely decision making, full engagement with Partners through LRF and Chief Execs Group;

Probability

H

Objectives

M

Financial

H

Services

M

Reputation

H

Category

1

Phase 3 - Risk Reduction Actions

Action Manager

Action by

Completed

Reduction

20/544 - Virus Control - effective management of Test and Trace Programme, and Local Outbreak Control (including the Outbreak Management Advisory Board, Test and Trace team, and Local Outbreak Control Plan.

Dir Public Health

Wed-31-Aug-22

Reduction

20/545 - Schools – effective support to schools to ensure a safe attendance for pupils and staff

CD CYPS

CYPS E&S PEA (S)

Wed-31-Aug-22

Reduction

20/546 - Care Homes and Social Care – provide support to care homes and extra care settings including ongoing review of their outbreak management plans

CD HAS

HAS AD ASC (RB)

Wed-31-Aug-22

Reduction

20/547 - Local Economy – continue to support businesses via initiatives such as the LEP Recovery programme, York and North Yorkshire Growth Hub, Buy Local promotion,

BES AD EPU

BES AD GP&TS

CD BES

Wed-31-Aug-22

Reduction

20/548 - Isolated People - continue to provide support to isolated (through infection) people through actions such as shopping and prescription collection and delivery including community support organisations

CD SRCSD PPC HoStrC

Wed-31-Aug-22

Reduction

20/728 - Community recovery co-ordination – initiatives include personal poverty and debt assistance; sustainability of the voluntary sector and harnessing the strength of community action; local assistance fund plus appropriate extensions; support to food bank and similar organisations;

CSD AD PPC

CSD PPC HoStrC

Wed-31-Aug-22

Reduction

20/800 - Property – Continue to review and revise arrangements in place to ensure the safe return and attendance of staff and the public into services and premises

CD SR

CSD SR Ho PS

Wed-31-Aug-22

Reduction

20/801 - Workforce and OD – provide guidance to managers and staff to ensure good health and wellbeing, informal communications and tutoring, good performance, a positive culture and improved ways of working

CSD ACE BS

Wed-31-Aug-22

Reduction

20/802 - Finance – ensure all efforts are made to obtain optimal funding from Government in relation to costs incurred due to the management of Coronavirus

CD SR

Wed-31-Aug-22

 

Phase 4 - Post Risk Reduction Assessment

Probability

M

Objectives

M

Financial

H

Services

M

Reputation

H

Category

2


 

Phase 5 - Fallback Plan

Action Manager

Fallback

 Plan

20/596 - Continue to learn lessons, and review and revise actions taken to provide recovery

Chief Exec

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Phase 1 - Identification

Risk Number

20/236

Risk Title

20/236 - Opportunities for Devolution and Growth in North Yorkshire

Risk Owner

Chief Exec

Manager

CD BES

Description

Failure to take advantage of Devolution opportunities and to deliver the ambition of Sustainable Economic Growth, through for example the delivery of the right housing and transport whilst protecting the outstanding environment and heritage, resulting in reduced investment and impact on the growth and jobs, inability to recover from the impact of the Virus, attract, retain and grow businesses and raise living standards across North Yorkshire

Risk Group

Strategic

Risk Type

BES 7/174

Phase 2 - Current Assessment

Current Control Measures

Devolution - proposals submitted to Govt., LEP strategic economic plan in place; NYCC retains the Infrastructure Delivery Steering Group; NYCC wide co-ordination of development needs linked to District plans; local authorities are moving towards a joint committee & considering a combined authority; LA Director group in place; plan detailing powers and funding developed; consensus of Yorkshire local authorities on Devolution geography and opportunities; York and North Yorkshire geography and proposition established;

Growth - Direct contribution and support, including through provision of accountable body function, to the YNYER Local Enterprise Partnership; maintenance of an Economic Growth Function within BES; Proactive engagement in LGNYY partnership working including through Directors of Development, Chief Housing Officers, Heads of Planning and Economic Development Officer Groups; Lead role in enabling and further developing YNYERH Spatial Framework; Lead role in supporting and developing the NYCC Growth Plan Steering Group and sub-ordinate arrangements; Lead role in initiating and developing the NYCC Economic Growth Plan and annual Delivery Framework (endorsed by Executive); Work to monitor and support opportunities to secure alternative governance arrangements including a Devolution deal with Government; District Liaison groups established with 76 Districts; Brexit consultations undertaken on behalf of NYCC and responses intelligence used for strategic response including Devolution requirements; Phase 2 options and plans for strategic natural capital investment defined in strategic Devolution documents with monetary and resource requirements;

Probability

H

Objectives

M

Financial

H

Services

H

Reputation

H

Category

1

Phase 3 - Risk Reduction Actions

Action Manager

Action by

Completed

Reduction

20/246 - Continue to monitor the Devolution agenda and communication with stakeholders to maximise opportunities (ongoing); the greater York/NY geography is being used in some areas of growth work (ongoing)

BES AD GP&TS

Thu-31-Mar-22

Reduction

20/364 - Devolution - Gain political support both locally and nationally (ongoing)

Chief Exec

Thu-31-Mar-22

Reduction

20/549 - Growth - Carry out an annual review of progress of the NYCC Economic Growth and Delivery Plan and Action Plan including the Coronavirus recovery plan (ongoing) (refreshed draft Growth Plan produced as at 31 March 2020. Timetable including consultation agreed at Growth Plan Steering Group 1 July and an Executive meeting is booked for Dec 2020)

BES AD GP&TS

BES GP&TS HoSP&EG

Thu-31-Dec-20

Fri-26-Mar-21

Reduction

20/550 - Growth - Continue to embed enhanced collaborative working arrangements with District Councils (annual review of progress and developed a pipeline of strategic projects to work together on.) – ongoing with regular review of resources needed to deliver projects

BES AD GP&TS

Wed-31-Aug-22

Reduction

20/552 - Growth - Maintain good working relationship with the LEP (including work to align LEP funding initiatives with Council Initiatives and with the Directors of Development master planning funding, Coordinated devolution asks. Carbon abatement pathways, local energy action plans) (ongoing)

CD BES

Wed-31-Aug-22

Reduction

20/553 - Growth - Continue to understand and investigate any impacts of Brexit and ensure opportunities are taken – considered through weekly local economy work stream meetings, impacts of change from CAP to ELMS payments in agriculture being monitored; ex EU Funding now becoming UK funding streams eg. CRF, levelling up and Shared Prosperity Fund

BES AD EPU

CD BES

Wed-31-Aug-22

Reduction

20/597 - Growth - Complete YNYERH Spatial Framework SDZ Long Term Development Statements to enable effective long-term planning and investment of infrastructure for growth; approval by LGNYY Board / Leaders for publication and open release of the framework now available online

BES AD GP&TS

Thu-31-Dec-20

Mon-30-Nov-20

Reduction

20/598 - Growth - Deliver strategic natural capital investment via the Local Nature Partnership (LEP/LNP lead); Taking forward phase 2 implementation options with partners (Local Authorities, DEFRA, Universities, Business) with link to 25 Year Environment plan and government policy changes (planning net gain, agriculture ELMs, Local Industrial Strategy & Natural Capital plans) ongoing; action plan produced; waiting for govt legislation through environment bill and devolution ask

BES AD GP&TS

Wed-31-Aug-22

Reduction

20/725 - Devolution - Carry out consultation for a York/North Yorkshire proposition and following approval, submit to Govt (in July 2020) and then negotiate and obtain relevant financial opportunities and powers for a combined authority.

Chief Exec

Thu-31-Mar-22

Reduction

20/794 - Growth - Continue to understand and investigate the impacts of the Coronavirus pandemic and work with partners to carry out the actions identified from the recovery plan work to assist North Yorkshire businesses (including Trading Stds contributing a range of business advice/support initiatives to the plan and management of “Buy Local”)

BES AD GP&TS

CD BES

Wed-31-Aug-22

Reduction

20/1197 - Devolution - Ensure link with delivery of LGR

Chief Exec

Fri-31-Mar-23

Reduction

20/1397 - Devolution - Negotiate the economic barriers and opportunities which Devolution can take advantage of with Government including interim devolution deals

CD BES

Thu-31-Mar-22

Phase 4 - Post Risk Reduction Assessment

Probability

M

Objectives

M

Financial

M

Services

M

Reputation

M

Category

4

Phase 5 - Fallback Plan

Action Manager

Fallback Plan

20/572 - Carry out further discussions with Central Government if required and review and revise existing arrangements for sustainable economic growth

CD BES

Chief Exec


 

Phase 1 - Identification

Risk Number

20/47

Risk Title

20/47 - Partnership and Integration with the NHS

Risk Owner

Chief Exec

Manager

CD HAS

Description

Failure to achieve the best outcomes from working jointly with NHS across the NYCC footprint, a negative impact on the customer experience and the possibility of fragmented care and poor outcomes

Risk Group

Partnerships

Risk Type

HAS 3/180

Phase 2 - Current Assessment

Current Control Measures

HAS: Effective HWB partnership with clear reviewed and revised governance providing strategic leadership regarding H&W across the County; Chief Officer representation influencing the development of ICSs; regular finance and commissioning meetings in place (building on Covid response); SLE Gold and Silver overseeing Covid response and other key interface business; s75 agreements in place for Harrogate and Rural Alliances; investment of IBCF and BCF to protect social care; Joint Health and Well-being Strategy in place (due to be refreshed); extensive hospital discharge arrangements in place;

CYPS: Healthy Child Programme (HCP) s75 agreement in place; HP2 theme as part of transformation programme; Being Young in North Yorkshire published; Childhood Futures board established; CF scope, vision and priorities reviewed;

Probability

M

Objectives

M

Financial

H

Services

M

Reputation

M

Category

2

Phase 3 - Risk Reduction Actions

Action Manager

Action by

Completed

Reduction

20/363 - Actively monitor relationships, priorities and communications and ensure that HAS managers are fully engaged at appropriate level and review at HAS WLT on a regular basis (ongoing)

CD HAS

Fri-30-Sep-22

Reduction

20/451 - Review the Harrogate and Rural Alliance integration of community health and social care services to inform future model and governance arrangements from Apr 22

CD HAS

Thu-31-Mar-22

Reduction

20/734 - Outcome of the review of CHC arrangements for the needs of SEND children with Health on hold during pandemic, action plan to be developed and implemented

CSD AD SR (HE)

CYPS AD Incl

Fri-30-Sep-22

Reduction

20/805 - Prepare for statutory ICS arrangements and the development of the NYY Strategic Partnership

CD HAS

Dir Public Health

Thu-31-Mar-22

Reduction

20/806 - Lobby nationally for the continuation of Hospital Discharge funding beyond Mar 22

CD HASCD SR

Thu-31-Mar-22

Reduction

20/828 - Develop a complex care partnership board for the continuing health care and s117 work

HAS AD PSD (DO)

Fri-30-Sep-22

Reduction

20/874 - Some Childhood Futures workstreams agreed but still need to develop the full work programme including data matching and understanding of support needs

CYPS Comm Mgr Health

Fri-30-Sep-22

Reduction

20/916 - Work jointly with CCGs and NHSFTs to develop post-Covid discharge pathways (underpinned by lobbying via LGA/CCN/SCT and others to ensure any changes are funded and with appropriate legislation in place)

HAS AD PSD (DO)

Thu-31-Mar-22

Reduction

20/917 - Working with CCGs and TEWV to commission Emotional Health and Wellbeing services; the s75 is being worked up and consultation will take place through autumn/winter 2021

CYPS Comm Mgr Health

Thu-31-Mar-22

Reduction

20/1190 - Work closely with NHS partners to triage highest priorities for Winter 2021/22 and undertake LRF exercise to plan for contingencies

CD HAS

HAS all ASC ADs

Thu-31-Mar-22

Phase 4 - Post Risk Reduction Assessment

Probability

M

Objectives

M

Financial

H

Services

M

Reputation

M

Category

2

Phase 5 - Fallback Plan

Action Manager

Fallback Plan

20/210 - Escalation to CMB and Executive Members, further engagement with senior tiers in NHS locally, regionally and nationally.

CD HAS


 

Phase 1 - Identification

Risk Number

20/189

Risk Title

20/189 - Safeguarding Arrangements

Risk Owner

Chief Exec

Manager

CD HAS

CD CYPS

Description

Failure to have a robust Safeguarding service in place results in risk to vulnerable children, adults and families and not protecting them from harm.

Risk Group

Safeguarding

Risk Type

CYPS 24/250 HAS 3/27

Phase 2 - Current Assessment

Current Control Measures

CYPS - North Yorkshire Safeguarding Children Partnership website; regularly reviewed procedures; monthly performance data for monitoring; audit regime; manager authorisation of all assessments; LCS; missing and at risk of exploitation multi-agency procedures and Specialist Social Worker roles to support practitioners; training strategy; clear supervision process which is audited on a regular basis; Multi Agency Screening Team (MAST); OFSTED 'outstanding' categorisation; Mgt file audit of case files; monitoring and management of performance against agreed targets in the SMT action plan; Front Door Health Check completed by peer authority; Hidden Harm Group HAS - Detailed action plan; Safeguarding general manager and team; strengthening of Safeguarding policy team; case file audit and review; independent chair to Safeguarding Board in place; risk enablement panel in place and being reviewed; countywide safeguarding general manager in place; testing of initial performance metrics for Safeguarding Board has taken place further developing performance activity; initial safeguarding procedures reviewed linked to consultation in light of the Care Act and are being reviewed again; safeguarding board performance framework; Q&E [protocol for the relationship between Adults Social Care (and Children's Trust) and the Health and Wellbeing Board agreed and implemented;] information framework for serious incident data, eg drug death etc in place; recommendations from the commissioned independent review of safeguarding practice taken into consideration as part of the preparations for the implementation of the latest policy and procedures; local arrangements with Children’s Safeguarding Board and Community Safety Partnerships in place with regular meetings of the InterBoard Network; reviewed; training for in house provider; new safeguarding policies and procedures implemented; including a Quality Monitoring Tool, monthly strategic meetings with CQC and Healthwatch; training in respect of latest policies and procedures for elected members, staff and partners in place; safeguarding work to deliver the Transforming Care programme incl. the Care Act role of Principal Social Worker and Safeguarding Board Manager embedded; supervisory body role for DoLS to ensure the system is as effective as possible;

Probability

M

Objectives

H

Financial

M

Services

M

Reputation

H

Category

2

Phase 3 - Risk Reduction Actions

Action Manager

Action by

Completed

Reduction

20/374 - Continue to ensure compliance with Safeguarding Board and Children and Families' procedures [CYPS]

CYPS AD C&F

Fri-30-Sep-22

Reduction

20/382 - Continue to feed into review of EDT arrangements (adult lead) as required; project group being set up to progress actions from recent review [CYPS]

CYPS AD C&F

Fri-30-Sep-22

Reduction

20/384 - Continuation of ‘Practice Weeks’ where managers will visit locations to observe and review practice; these are now in place and teams will to be involved in the planning to make these more effective; regular QA board reviews this activity and ensures plans are in place where required [CYPS]

CYPS C&F SMT

Fri-30-Sep-22

Reduction

20/385 - Use and further development of performance dashboards to support individual managers including development of managing upwards reports which support management and ownership of performance; a number of SG dashboards are used by team managers and there is a monthly performance board; a “single view” dashboard is being worked towards [CYPS]

CYPS C&F HoS

Sat-30-Apr-22

Reduction

20/456 - Continue to report regularly to HASLT, Care and Independence O&S Committee and Health and Wellbeing Board [HAS]

Dir Public Health

Fri-30-Sep-22

Reduction

20/487 - Continue to work with directorate colleagues to improve quality assurance (development of new approaches and tools around working with providers on quality assurance issues); including work and regular meetings with CQC, Health and Healthwatch; near miss system in place; need to ensure this work marries up with the Quality Pathway including revised case file audits for social care practice [HAS]

Dir Public Health

HAS AD ASC (CJK)

Fri-30-Sep-22

Reduction

20/534 - Continue to carry out the supervisory body role for DoLS to ensure the system is as effective as possible within existing resources and prepare for Liberty Protection Safeguarding Bill, (LPS guidance delayed due to impact of Coronavirus, implementation target now April 2022) ) [HAS]

Dir Public Health

HAS AD ASC (CJK)

Thu-30-Jun-22

Reduction

20/535 - Continue to ensure Partners are fully engaged with Safeguarding Boards centrally and locally, particularly health and district council partners given structural changes [HAS]

Dir Public Health

Fri-30-Sep-22

Reduction

20/596 - Continue to strengthen Governance arrangements in HAS following consideration of North Yorkshire and national safeguarding adult reviews (ongoing) [HAS]

Dir Public Health

HAS AD ASC (CJK)

Fri-30-Sep-22

Reduction

20/615 - Continue with scoping work in preparation for implementing the Liberty Protection Safeguarding Bill (target date Apr 2022) [HAS]

HAS AD ASC (CJK)

Fri-31-Dec-21

Reduction

20/723 - Continue joint work with CYPS and the Community Safety Partnership with quarterly meetings of the InterBoard Network [HAS]

Dir Public Health

Fri-30-Sep-22

Reduction

20/730 - Put in place governance arrangements reflecting the ethical framework for social care to evidence and record decision making and ensure the best possible solutions for people in the circumstances (Pressures in the care market mean that the best solutions for people are not always available and may lead to safeguarding concerns being raised.) [HAS]

Dir Public Health

HAS AD ASC (CJK)

Fri-30-Sep-22

Reduction

20/829 - Develop contingency plans around the MAST to support should demand increase; contingences were put in place but have not been needed to date [CYPS]

CYPS C&F HoS

Fri-30-Sep-22

Reduction

20/830 - Formulation of Group Manager and Specialist Social Workers to oversee and support practice in relation to Contextual Safeguarding [CYPS]

CYPS C&F HoS

Thu-30-Sep-21

Thu-30-Sep-21

Reduction

20/831 - Manage the risk that as children, young people and their families are not seen by their networks and professionals they would usually have contact with due to restrictions; back to BAU as far as visits to families etc; Locality Groups in place for those not in 25 hours of education. [CYPS]

CYPS C&F HoS

Fri-30-Sep-22

Reduction

20/832 - Ensure that service dashboards reflect the criteria for each of the key inspection areas and are monitored on a regular basis; Ed & Skills dashboard being pulled together [CYPS]

CYPS AD C&F

CYPS AD E&S

CYPS AD Incl

Fri-30-Sep-22

Reduction

20/833 - Ensure pre inspection readiness within CYPS for the inspections of LA services, and for schools within the inspection window by continual monitoring of performance and identifying areas for further improvement by assessing their impact (ongoing); dashboards will help improve this area [CYPS]

CYPS AD C&F

CYPS AD E&S

CYPS AD Incl

Fri-30-Sep-22

Phase 4 - Post Risk Reduction Assessment

Probability

M

Objectives

H

Financial

M

Services

M

Reputation

H

Category

2

Phase 5 - Fallback Plan

Action Manager

Fallback Plan

20/545 - Carry out necessary review of approach, target underperforming areas and take on lessons learned from any safeguarding adults reviews

CD CYPS

CD HAS

 


 

Phase 1 - Identification

Risk Number

20/244

Risk Title

20/244 - Significant Incidents

Risk Owner

Chief Exec

Manager

Chief Exec

Description

Failure to plan, respond to and recover effectively from significant incidents in the community resulting in risk to life and limb, impact on statutory responsibilities, impact on financial stability and reputation

Risk Group

Performance

Risk Type

CS 15/200

Phase 2 - Current Assessment

Current Control Measures

NYLRF and RMCI; experience and resources of partners; existing plans incl public health (training and exercises); RET; partnership working with District Councils; community resilience; silver response in the County Council major incident plan tested; approach to BCP refreshed to strengthen service resilience; Resilience Direct portal; regional multi agency pandemic exercise held; effectiveness and robustness of resilience plans relating to the public health and social care of the NY population tested; NYCC action plan developed and implemented based on the debrief report recommendations and all multi agency learning (including the flood reporting tool and simplification of information flow); members of national steering group on volunteers; BCP post audit action plan; Multi Agency cyber threat event held; Ready for Anything campaign; provided input to and engaged with national learning and development of best practice following incidents locally, regionally and nationally; use of Office 365 tools to increase engagement and response capability in effective planning and coordination of incidents; increased team to support Covid response and ability to deal with concurrent incidents; LRF workplan through to 2024; partnership work with Directorates, District Councils, Migration Yorkshire and other partners to support refugee resettlement in the County.

Probability

M

Objectives

L

Financial

H

Services

L

Reputation

H

Category

2

Phase 3 - Risk Reduction Actions

Action Manager

Action by

Completed

Reduction

15/614 - Continue to work with our partners in Public Health England, the NHS and the wider North Yorkshire local resilience forum to share the information and messages of reassurance being issued by the lead agencies

Dir Public Health

Sun-31-Jul-22

Reduction

15/637 - Continue to ensure business continuity plans are reviewed, exercised and kept up to date

CD SR

Sun-31-Jul-22

Reduction

15/652 - Continue to work with Directorates, District Councils, Migration Yorkshire and other partners to support Afghan resettlement, both into permanent housing in the County and whilst in temporary placements organised by the Home Office in bridging hotels in the County

CSD AD PPC

Sun-31-Jul-22

Reduction

20/970 - Continue to ensure effective co-ordination and communication with County and District/Borough Council services & NYLRF in light of reduction in resources including LGR (ongoing)

CSD AD PPC

Sun-31-Jul-22

Reduction

20/971 - Continue to ensure effective and efficient processes are embedded amongst all partners to prioritise workstreams (incl. plans, training and exercises) (ongoing)

CSD AD PPC

Sun-31-Jul-22

Reduction

343/788 - Respond to call to evidence on review of local resilience, National Resilience Strategy and Civil Contingencies Act

CSD PPC HoR&E

Sat-30-Apr-22

Reduction

343/789 - Progress closer partnership working with City of York

CSD PPC HoR&E

Thu-31-Mar-22

Reduction

343/790 - Work through recommendations from Covid debrief to inform responses to future incidents

CSD PPC HoR&E

Sun-31-Jul-22

Phase 4 - Post Risk Reduction Assessment

Probability

L

Objectives

L

Financial

H

Services

L

Reputation

M

Category

3

Phase 5 - Fallback Plan

Action Manager

Fallback Plan

20/207 - Embedded practice based on Response to Major and Critical Incident protocols

Chief Exec


 

Phase 1 - Identification

Risk Number

20/247

Risk Title

20/247 - Local Government Reorganisation

Risk Owner

Chief Exec

Manager

Chief Exec

Description

Failure to transition effectively to the new North Yorkshire Council by 1 April 2023 and to successfully set out a road map for further transformation over the subsequent years resulting in risk of failing services on Day 1, reputational impacts, member dissatisfaction, reduced performance.

Risk Group

Change Mgt

Risk Type

Phase 2 - Current Assessment

Current Control Measures

LGR transition governance created; structural change order awaited; work streams identified for transition with nominated sponsors; resources earmarked for costs of transition; LGR transition PMO established; additional capacity secured through management consultancy framework; comms and engagement strategy being developed;

Probability

M

Objectives

H

Financial

H

Services

H

Reputation

H

Category

2

Phase 3 - Risk Reduction Actions

Action Manager

Action by

Completed

Reduction

15/867 - Continue to review and transform operational service requirements as part of the Programme in order to maximise efficiency

All Mgt Board

Fri-31-Mar-23

Reduction

20/505 - Transition work streams to produce programme plans

Work Stream Sponsors

Thu-31-Mar-22

Reduction

20/523 - Develop (by Mar 2022) and implement an overall transition plan

LGR Programme Director

Fri-31-Mar-23

Reduction

20/524 - Engage staff and specialists as appropriate in work streams

Work Stream Sponsors

Fri-31-Dec-21

Reduction

20/527 - Implement communications and engagement plan

NYCC Chief Exec

Fri-31-Dec-21

Reduction

20/529 - Carry out regular reporting to Government on progress

LGR Programme Director

Fri-31-Mar-23

Reduction

20/531 - Identify interdependencies and priorities in work streams

LGR Programme Director

Thu-31-Mar-22

Phase 4 - Post Risk Reduction Assessment

Probability

L

Objectives

H

Financial

H

Services

H

Reputation

H

Category

3

Phase 5 - Fallback Plan

Action Manager

Fallback Plan

20/578 - Work with District Councils on a Local Government Reorganisation solution as set out by Central Government

Chief Exec